Privacy Policy

Effective Date: 7/11/2025

At Momcierge SB, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

 

What Information We Collect:

When you place an order or fill out a form on our site, we may collect:

- Parent’s name, phone number, and email address  
- Student’s name, school, dorm information, and delivery preferences  
- Special requests or dietary needs  
- Optional student contact information (phone/email)  
- Any other information you choose to provide in your order form

We do not collect payment information directly on this website. Payments are processed separately through Venmo, Zelle, or Square.

 

How We Use Your Information:

We use this information to:

- Fulfill and coordinate your delivery  
- Communicate with your student for timing and location  
- Send order updates or follow-up messages  
- Organize order history in our internal CRM (Zoho)  
- Improve our services and personalize future experiences

With student permission, we may also take delivery photos for use on social media or marketing.

 

How We Share Your Information:

We do not sell or share your information for marketing purposes.  
We only use secure, trusted services to manage your data:

- Wix (for hosting and form submissions)  
- Zapier (for automating form data)  
- Zoho CRM (for securely managing customer info)

These services comply with industry-standard data protection practices.

 

Your Privacy Rights:

You may request to:

- Review or update your personal data  
- Ask for your data to be deleted  
- Inquire about how your data is used

Email us at **[Insert your business email]** with any requests or concerns.

 

Data Security:

We take reasonable steps to keep your information secure using trusted platforms and encryption tools. However, no method of online transmission is 100% secure.

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Changes to This Policy:

We may update this policy from time to time. Any changes will be posted here with the updated date.

 

Questions? 
Email us at momciergesb@gmail.com